Privacy Policy

1. Introduction

Asking Fate ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tarot reading service, including our website, mobile applications, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• • Account information (name, email address, password)
• • Profile information (preferences, spiritual interests)
• • Communication data (messages, support requests, feedback)
• • Tarot reading data (questions asked, cards selected, interpretations received)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• • Device information (IP address, browser type, operating system)
• • Usage data (pages visited, features used, time spent)
• • Log data (access times, error logs, performance metrics)
• • Cookies and similar tracking technologies
• • Location data (if you grant permission)

2.3 Third-Party Information

We may receive information about you from third parties, including:

• • Social media platforms (if you connect your accounts)
• • Payment processors (transaction confirmations)
• • Analytics providers (usage statistics)
• • Marketing partners (referral information)

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• • Provide and maintain our tarot reading service
• • Generate personalized AI interpretations
• • Provide customer support and technical assistance

3.2 Communication

• • Send service-related notifications and updates
• • Respond to your inquiries and support requests
• • Send marketing communications (with your consent)
• • Provide important security and policy updates

3.3 Service Improvement

• • Analyze usage patterns and user behavior
• • Improve our AI algorithms and interpretations
• • Develop new features and functionality
• • Conduct research and analytics
• • Ensure service security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

• • Payment processors (Stripe, PayPal)
• • Cloud hosting providers (AWS, Google Cloud)
• • Analytics services (Google Analytics, Mixpanel)
• • Customer support platforms (Zendesk, Intercom)
• • Email marketing services (Mailchimp, SendGrid)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes, such as:

• • Court orders or subpoenas
• • Government investigations
• • Legal compliance requirements
• • Protection of our rights and property

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• • Encryption in transit and at rest using industry-standard protocols
• • Secure authentication and access controls
• • Regular security audits and vulnerability assessments
• • Employee training on data protection best practices
• • Incident response procedures for security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• • Account information: Until you delete your account
• • Usage analytics: Aggregated and anonymized data may be retained indefinitely
• • Legal compliance: As required by applicable laws and regulations

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

7.2 Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal and operational requirements.

7.4 Opt-out of Communications

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.

7.5 Data Processing Objection

You may object to certain types of data processing, such as marketing or analytics, where legally permitted.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• • Essential cookies: Required for basic service functionality
• • Analytics cookies: Help us understand how you use our Service
• • Preference cookies: Remember your settings and preferences
• • Marketing cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences, but disabling certain cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• • Standard contractual clauses approved by relevant authorities
• • Adequacy decisions by data protection authorities
• • Certification schemes and codes of conduct
• • Binding corporate rules for intra-group transfers

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we recommend parental guidance and supervision when using our Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• • Posting the updated policy on our website
• • Sending you an email notification
• • Displaying a prominent notice in our Service

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.