Get help fast
Most issues can be resolved quickly if you start with the right place. Use these routes to save time and get the best answer.
- Check FAQ for quick answers.
- Use the contact form for account or billing issues.
- Email support: support@askingfate.com (24–48h response on business days).
Troubleshooting
If something isn’t working as expected, try these basics first. They resolve most glitches without waiting for a reply.
- Didn’t receive stars? Refresh the Stars page and check history.
- Ad not loading? Try again or switch network; allow ads for our domain.
- App feels slow? Clear cache and reload; try another browser/network.
Privacy & safety
Your privacy matters. We protect your data and keep readings personal. When in doubt, review our policies or contact support.
- We keep readings private. See our Privacy Policy.
- We never sell personal data.